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We stand behind our 100%
satisfaction guarantee.
As such, we will gladly take back any orders that do
not meet your requirements within 30 days of your
purchase's arrival.
If you wish to return an item, please contact
Branders
Customer Service 1-877-630-7910 or
email .
Branders Customer Service is staffed from 9:00 am to 9:00 pm
(Eastern) Monday through Friday.
DO NOT return the items to an address on the packing
materials or Web site. In many cases the facility
processing the return will not be the same one that
shipped the goods. Customer Service will provide you
with the specific information you need. We will be
happy take care of any concerns you may have at that
time.
* Refunds may require merchandise return. Credit will
be posted to your account or a refund issued upon
receipt and inspection of the returned materials.
Satisfaction Guarantee
We want you to be completely satisfied with your purchase.
To ensure we meet this standard, we offer only premium,
branded merchandise. If you are not completely satisfied
with your promotional product purchase Branders.com
will replace, credit, or refund your order*.
Just call Branders 1-877-630-7910 or email
within 30 days of your purchase's arrival and we will
resolve the issue.
If you have any comments, praise, criticism, or a suggestion
on how we can better serve you, please contact us
at 1-877-630-7910 or
* Refunds may require merchandise return.
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